Weekend Staff

We have a vacancy for weekend front-of-house staff. This post requires a hands on approach to dealing directly with customers, food orders, delivering of food & beverages, as well as assisting in the training of junior staff members. Obviously you must also be prepared to work weekends.  Must be over 21.

Duties include:-

 Deliver excellent customer service, at all times and directing/training more junior members of staff during service .

 Helping to manage the busy restaurant floor, with an awareness of pressure on kitchen and therefore having the ability to control food orders whilst ensuring customers on arrival are aware of any possible delays.

 Have constant awareness during each shift of the stage all tables are at.

 Speak to customers to ensure that they are satisfied with their meals

 Deal with customer complaints in a professional manner

 Deal with deliveries and report any loss or damages to the manager

 Serve and present beverages, quickly and efficiently, meeting our standards

 Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times

 Keep up to date with current promotions and new products

 Make customers aware of offers on our great food and drink range